- Arrival and check-in: Arrive at least 20–30 minutes before departure at Marina da Glória (or your specified pier). Present your online ticket or booking voucher to the crew at the dock for boarding confirmation. Bring a valid photo ID — some operators require it for verification.
- Security and access: Security checks are minimal on leisure cruises. Follow crew instructions at all times, remain in designated areas, and stay clear of safety equipment until directed. Life jackets are onboard and crew will brief you as standard.
- Boarding process: Boarding typically begins 15–20 minutes before departure. Listen for the boarding call or follow crew guidance to the gangway. Final boarding closes approximately 5–10 minutes prior to departure. Seating on city cruises is first-come-first-served — move to the open deck quickly for the best positions.
- Settling in: Once aboard, claim a spot on the open deck early — particularly the port side for the best Sugarloaf angles leaving the pier. Get your camera ready before the engine starts; Sugarloaf is already behind you as you pull away from the dock.









