Arrival and check-in: Get to the pier 20–30 minutes early. Have your ticket and a valid photo ID ready — some operators check both at boarding.
Security: Minimal. Follow crew instructions, stay in designated areas, and don't touch safety equipment unless directed.
Boarding: Starts 15–20 minutes before departure; closes 5–10 minutes before sailing. City cruises are first-come-first-served — head straight for the open deck.
Settling in: Claim the port (left) side early for the best Sugarloaf views on departure. Have your camera out before the engine starts — the view begins the moment you leave the pier.









